REQUEST SPOT METALS PERMISSIONSLog in to Client Portal/ Account ManagementClick the Settings menu followed by **Account Settings**If you manage numerous accounts, select your account within the Account Selector popupClick the Configuration gear icon next to "Trading Experience & Permissions"From the Trading Permissions screen, expand the "Metals" section and check the box next to "Global" Finalize the Experience and Trading Knowledge section shown at the top of the section for the product you selectedOnce you have completed making your selections, click the CONTINUE button.Analyze financial information and investment objectives on the following pages and make essential changesDue to administrative reasons, MEXEM Spot Gold (XAUUSD) and Spot Silver (XAGUSD) trading is only available to clients who are not legal residents of the U.S., Canada, Australia, Japan or Hong Kong. MEXEM provides trading in futures contracts and options on futures contracts where related market exposure is available. See the CME website and ICE Futures website for product details.Note: Spot Platinum (XPTUSD) is currently not available at MEXEM.